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Clinic Hours Monday to Friday 9am-12noon and 3pm-5pm by appointment
Complaints Procedure
We welcome any feedback from patients of this practice. If you are dissatisfied with any aspect of our service we encourage you to submit an overview of your concerns in writing. This can be done by post or by dropping it into reception. We will try to acknowledge your complaint within 7 days and respond within 28 days. We would ask that no anonymous complaints are submitted as it is difficult to explore the circumstances surrounding the complaint without knowing who it relates to. The aim of of complaints procedure is to improve the quality of the service we provide and help any individual who has been dissatisfied to achieve a better outcome.
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